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FEATURES
Snap case vs Tough case
PROTECTION MASTERPIECE
For those who prefer the feeling of not having a case, the Snap case is ideal. It has a slim design and is extremely lightweight. The Tough case is extra protective due to the inner elastic material that absorbs the damages from falls.
FIRM FAMILY
If you 're a professional lifestyle and fashion content creator and would like to collaborate with us - please contact us on support@thephonecasefirm.com
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When will i receive my order?Once your order is shipped, delivery takes 3-10 business days to Europe and 8-14 business days everywhere else.
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Can i cancel my order?Cancellations are possible if your order has not yet entered production. if you wish to cancel your order, please contact us within 3 hours of purchase.
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I've ordered the wrong item! What do i do?Please contact us immediately using our contact form or by emailing support@thephonecasefirm.com . We can change your order if it's not yet entered production.
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Are your cases MagSafe compatible?Only our cases marked as MagSafe are compatible with MagSafe chargers and accessories. You can find all cases that are MagSafe compatibles here!
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I already have a tough case, can i buy a snap case instead of tough case?Snap cases are not interchangeable with tough cases. They are two separate products. Tough case shell is bigger than snap shell.
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Are your cases drop tested?Yes, our phone cases are rigorously drop tested to ensure maximum protection for your device. Each case undergoes extensive testing from multiple heights and angles to guarantee that it can withstand daily drops and impacts. We prioritize durability and reliability, so you can trust our cases to keep your phone safe.
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I received the wrong product or received a defective one. What do i do?First of all, we apologize for the inconvenience. In this case, please send us photos that show the problem. A new product will be sent to you as soon as possible.
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I'm not sure what phone i have. How do i find out?You can find your phone model in your device settings menu. Specific instructions are below iPhone: Go to Settings -> General -> About. Android: Go to Settings. Scroll down and tap About Phone or About Device > Model.
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Are your cases wireless charging compatible?Yes, our entire range of cases support wireless charging.
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